Frequently Asked Questions

FAQs – Attrax Portable Magnetic Power Banks

1. What is a portable magnetic power bank?
A portable magnetic power bank is a compact, rechargeable device that wirelessly attaches to your compatible smartphone or gadget via built-in magnets, providing convenient on-the-go charging without the need for cables.

2. Which devices are compatible with Attrax magnetic power banks?
Attrax power banks are designed to work seamlessly with smartphones and devices that support magnetic wireless charging, including various models of iPhones and other Qi-enabled smartphones. Please check your device’s specifications for magnetic charging compatibility.

3. How long does it take to fully charge the power bank?
Charging times may vary depending on the power source used, but typically, Attrax power banks take approximately 2 to 3 hours to reach full charge.

4. How many charges can I expect from a single power bank charge?
The number of charges depends on your device’s battery capacity and model. Generally, Attrax power banks can provide at least one full charge for most smartphones.

5. Is it safe to leave the power bank attached to my phone while charging?
Yes, Attrax power banks are designed with safety features including temperature control and short-circuit protection, making it safe to charge your device while the power bank is attached.

6. Can I use the power bank while it is charging itself?
Yes, Attrax supports pass-through charging, allowing you to charge the power bank and your device simultaneously.

7. What materials are Attrax power banks made from?
Our power banks are crafted from high-quality, durable materials designed for everyday use and extended portability.

8. How portable are these power banks?
Designed with portability in mind, Attrax magnetic power banks are compact and lightweight, making them easy to carry in your pocket or bag.

9. How do I clean and maintain my Attrax power bank?
To clean, gently wipe the surface with a soft, dry cloth. Avoid using water or abrasive cleaning agents to maintain the device’s finish and functionality.

10. Where can I purchase Attrax portable magnetic power banks?
Attrax power banks are available through authorised retailers and selected online platforms. Please consult our website or contact customer service for details.

11. What warranty do Attrax power banks come with?
Attrax offers a standard warranty covering manufacturing defects for 12 months from the date of purchase. Terms and conditions apply.

12. Who can I contact if my power bank is not functioning properly?
For support or warranty claims, please contact Attrax customer service via our official website or the details provided at the point of purchase.